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Creating a High Reliability Organization – Blending Culture & Human Performance Reliability

Sep 30, 2021

Sponsored by Dekra


Sponsored by DEKRA. Catastrophic occupational and process safety incidents usually occur after a series of early warning signals, often subtle, are overlooked. Some organizations have successfully avoided catastrophic events, even in environments with high risk factors and complex operations. Known as high-reliability organizations, these operations have developed cultures that embrace the concepts of anticipation, questioning, diligence, resilience, and learning, blending them with a focus on human performance reliability. This leads to significant improvement in the detection of and response to early warning signals.

What you will learn:

  • Discuss the five disciplines that are critical to building a high-reliability organization
  • Review actions to improve early detection and response to better address warning signals
  • Explore key interventions that improve decision-making

Rajni Walia
Rajni_WaliaRajni Walia is a senior leader within the Brain-Centric ReliabilityTM team at DEKRA Consulting. This team provides leading-edge solutions that incorporate the latest in applied behavior and neuroscience to help organizations achieve “right first time” results in safety performance and greater human performance reliability. She is a highly sought-after thought leader with over a decade of experience leading performance management, organizational assessment and development, and providing human error-reduction consultations. Walia’s methods foster strong performance reliability through a systemic approach to designing and enhancing workplaces and processes, all deeply embedded in applied neuroscience.

Mike Snyder, P.E., CSP, CFPS
Mike_SnyderMike Snyder is managing director of process safety for DEKRA. An expert in occupational and process safety programs, he was previously the global director of safety and loss prevention for Dow Corning Corporation where he led occupational and process safety initiatives. He serves on the Center for Chemical Process Safety Advisory Board



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